The Financial Coach will provide one-on-one personal finance coaching services to low- and moderate-income individuals working to achieve self-defined personal finance goals. Coaches work alongside program participants to take steps to achieve greater financial stability and wellness, providing knowledge, resources and support. Coaches emphasize specific actions that participants can take to improve their financial situation including building savings, reducing debt, improving credit access, avoiding costly financial products, and purchasing wealth-building assets.
Coaching: Provide one-on-one coaching services for participants in NJCA’s Financial Coaching program. Monitor participant progress toward financial goals. Follow up with participants as required, providing on-going support, encouragement, accountability and resources. Provide detailed action plans and summary notes for participants. Refer participants to financial and other services through outside organizations, as appropriate. Maintain files and databases for participants including intake forms, credit reports, appointment notes, and action plans.
Promotion of coaching services: Assist with the promotion of these services to existing NJCA participants and new clients. Work with partner organizations, government entities, businesses, labor unions, and others to promote services. Develop new partnerships. Provide group and individual presentations about the services. Create promotional materials.
Financial education workshops: Develop and conduct financial education workshops. Schedule workshops and handle logistical and administrative aspects of delivery.
Data collection and evaluation: Collect and verify all required data from participants both during and after program participation. Utilize program’s data collection and storage software to keep files up to date. Maintain other files necessary for providing services and reporting progress to funders and partner organizations as well as in-house reporting and analysis.
Research: Conduct ongoing research and analysis on relevant personal finance tools, industry changes, product offerings and other information relevant to successful program operation. Summarize findings for program use.
Resource development: Identify and refer participants to other resources and services needed to achieve their financial goals. Identify, cultivate, and maintain relationship with key community partners.
General program support: Provide support, as needed, to other core programs including cross training in other service areas. Assist with special projects as assigned and other tasks deemed necessary to achieve overall goals and to operate a successful program.
Policy and Guidelines: Adhere to all guidelines related to confidentiality. Follow regulatory and quality-control requirements as per industry standards and partner/funding requirements.
Travel and Schedule: Travel for training and occasional meetings and NJCA required events, as needed. Maintain a flexible work schedule as needed, including evening and weekend availability.
Experience and Qualifications:
Bachelor’s Degree from an accredited college or university. Relevant experience will be considered.
The ideal candidate will have a background in financial coaching, housing counseling, credit counseling, housing services, social services, asset development and/or a related field. Ideal candidate will be well versed in social media and ways to recruit through social media. Experience working with moderate- and low-income families in a personal finance capacity is desirable. Spanish-speaking STRONGLY preferred.
Skills and Requirements:
Hours/Salary: Full-time position with benefits; $38,500-$43,500.
Locations: Newark and Jersey City (other locations possible; will be discussed at interview)
How to Apply: To apply email a resume and letter of interest to:
Paula Mirk, Director of Financial Coaching
NJCA is an equal opportunity employer. Women and people of color are strongly encouraged to apply.